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Elevate Your Practice with Expert Business Operations Consulting and MSO (MaaS) Services.

Our Stellar Team

A growing collective of professionals from diverse cultural and professional backgrounds, delivering clarity, accountability, and growth.

Biarro B Hassell, Founder and CSO of Stellar Consults
Biarro "B" Hassell
Founder, CSO
Via McCarthy, Co-Founder and COO of Stellar Consults
Via McCarthy
Co-Founder, COO
Monserrat Lobato, Operations Analyst and RCM Specialist
Monserrat Lobato
Operations Analyst
Shantel Morris, Director of Marketing and Engagement
Shantel Morris
Director of Marketing & Engagement
Lori Pelaez, RCM Specialist
Lori Pelaez
Client Support & RCM Specialist
Eric Yu DMD, Clinical Ops and Client Revenue Analyst
Eric Yu, DMD
Clinical Ops & Client Revenue Analyst
Michael Townes, Data Analyst and Outreach Coordinator
Michael Townes
Data Analyst & Admin Coordinator
Kiara Mirambeaux, Operations Specialist
Kiara Mirambeaux
Operations Specialist
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Why Choose Us?


At Stellar, we know every practice is unique. This is why our approach is never one-size-fits-all. We favor in-person collaboration whenever possible, working side-by-side with your team to uncover inefficiencies, solve challenges, and build lasting systems. By immersing ourselves in your daily operations, we gain insights that can’t be found from afar, allowing us to deliver results that feel practical, personal, and sustainable.

Our story is not just about us. It’s about the doctors, leaders, and teams who want clarity, accountability, and growth in an industry that often feels stretched thin. We built Stellar because we’ve been in the trenches of dental management ourselves, and we know how transformative it is when the right systems, strategies, and support are finally in place. That is why we do what we do: to help practices not only run smoothly, but thrive.

We don’t just advise, we roll up our sleeves and build solutions with you.

What We Do

Management as a Service

Hands-on, in-person MSO services powered by a real-time technology framework. We don't watch from afar. We embed with your team, learn how your practice runs, and build systems side-by-side with your dental and medical professionals.

In-Person MSO

Embedded Practice Management

We show up. Our team works on-site with your staff, observing workflows, coaching leadership, and building systems in real time.

  • 1-3 day/week hybrid on-site model
  • Shadow your team to find real bottlenecks
  • Coach managers and front desk in person
  • Build systems alongside your staff
  • Accountability that comes from presence
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We Don't Watch From Afar

Most consultants diagnose from a spreadsheet. We sit in your morning huddle, shadow your front desk during peak hours, and walk the floor with your team. That is how you find what is actually broken.

Our hybrid model embeds us 1-3 days per week. We learn how your practice really runs, build relationships with your people, and create systems that stick because your team helped build them.

Revenue Cycle

RCM & Revenue Intelligence

End-to-end revenue cycle oversight with live analytics tracking every dollar from production to collection.

  • Claims lifecycle and denial management
  • AR aging triage with structured buckets
  • Fee schedule audits and optimization
  • Production vs collection gap analysis
  • Payer mix and collections velocity
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Revenue Cycle Management

We take ownership of your revenue cycle: managing claims, denial appeals, insurance verification, and collections strategy. We find the leakage points most practices miss and close them for good.

The OPS Dashboard tracks every claim from submission to payment in real time, with automated alerts when denial rates spike or AR aging crosses your threshold.

People & Culture

HR Strategy & Team Alignment

Build, retain, and develop high-performing teams through structured frameworks and in-person coaching.

  • Hiring frameworks and role clarity
  • Performance review systems
  • Culture assessments and team alignment
  • Onboarding and training programs
  • Manager development and coaching
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HR & Team Development

Turnover is the silent killer of practice growth. We build HR infrastructure most practices skip: clear roles, structured hiring, onboarding that retains, and performance frameworks that create accountability without toxicity.

Because we are on-site, we see dynamics surveys miss. We coach in real time, mediate in the moment, and build culture through presence.

Technology

OPS Dashboard & API Framework

Real-time SaaS dashboard connected to your PMS via secure API. Your practice data, transformed into decisions.

  • Live KPI tracking and automated alerts
  • Open Dental, Dentrix, Eaglesoft APIs
  • Weekly auto-generated health reports
  • Goal-cycle (BAM) monitoring
  • HIPAA-compliant encrypted infrastructure
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The Stellar OPS Dashboard

Every engagement includes our dashboard: a real-time API platform that pulls from your PMS and turns it into intelligence. No migration, no replacement. It layers on top of what you already use.

Connect via secure API. Automated daily ingestion. KPI engine benchmarks. Live dashboards, weekly reports, and escalation workflows. Encrypted end-to-end.

Risk & Compliance

Compliance & Credentialing

Stay audit-ready with proactive compliance management and automated deadline tracking.

  • HIPAA audit preparation
  • OSHA training coordination
  • Credentialing and recredentialing
  • Policy and procedure documentation
  • Insurance verification workflows
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Compliance & Risk

Compliance failures surface during audits, lawsuits, or staff exits. We build infrastructure that runs in the background: automated alerts for renewals, deadlines, and documentation gaps.

The dashboard compliance tracker gives you a single view of every regulatory obligation. No spreadsheets, no surprises.

Strategy

Leadership & Growth Strategy

Move from operator-dependent to system-driven with coaching, quarterly strategy, and growth planning.

  • Practice owner and manager coaching
  • Quarterly strategic reviews
  • BAM goal-cycle implementation
  • Weekly scorecards and huddles
  • Growth benchmarking and expansion
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Leadership & Growth

The goal is to build systems and develop leaders so your practice thrives whether we are there or not. We coach owners to shift from operator to visionary, and develop managers into true practice leaders.

Quarterly reviews use live dashboard data to set goals and adjust. Weekly scorecards keep momentum between sessions.

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Every engagement includes all services and the full OPS Dashboard. No add-ons. No hidden fees.

Stellar’s Ethos

Our Ethos: Clarity, Accountability, Growth

Our ethos is simple: deliver clarity where there is confusion, accountability where there are gaps, and growth where there are opportunities. We believe in transparency, honest communication, and creating real partnerships with the practices we serve. We measure our success not by hours billed, but by the measurable improvements we bring to your operations, profitability, and team culture.

Many practitioners don’t realize that they are the sole “operators” of their businesses, which leaves them open to blind spots, liabilities, and a lack of staff ownership/accountability. Not allowing yourself to be the “visionary” and “CEO” of your business creates a scenario where the business doesn’t function properly without a lot of oversight, creating stagnation. We believe in reinvesting in your team, allowing us (Stellar) to manage your operations and create a long-term strategy that allows for you to grow your practice quicker and more sustainably over many years.

We don’t come in solely to collect a fee and run; the Stellar team sets the groundwork and works in-person and virtually with your team to establish healthy habits that will endure over time. Our strategies are fine-tuned for the practices we work with, and we don’t implement them without strategic planning, evaluation, and team buy-in.

Want to see us in action?

We offer complimentary 90-minute “ID” (practice strategy identification) intro sessions for most dental/medical practices. Our belief is that starting the conversation is the first step to deciding if consulting services are right for you. In many cases, our “ID” sessions deliver actionable insights that can give you the confidence to answer the first question of “Do my actions as an owner align with my overall vision for my practice/business?”.

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Contact Us

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