Investment & Engagement Model

Structured Like a Partnership. Built Like an Operating System.

Every engagement is shaped around your practice’s real complexity, not a prebuilt package. We begin with a complimentary evaluation, define the right level of involvement, and build a plan around operational depth, leadership needs, revenue cycle exposure, and growth goals.

How Investment Is Determined

We price for transformation, not surface-level advice.

Our work is built around embedded support, strategic leadership, and systems that hold after the engagement matures. Investment is shaped by the real level of intervention required: how much needs to be rebuilt, who needs support, how many moving parts exist, and how often we need to be in the room.

Embedded Model
On-site, hybrid, or long-term MaaS support based on the level of operational change required.
Custom Scope
RCM, HR, leadership, workflow redesign, dashboarding, and strategic planning are scoped to your reality.
Phased Execution
We stabilize first, then build structure, leadership capacity, and long-term visibility.
Rate Logic
Pricing reflects complexity, travel, time commitment, number of sites, and how much rebuild work is needed.

What You’re Actually Investing In

Not just consulting hours. You are investing in operating clarity, revenue visibility, leadership structure, and the systems that keep the practice from falling back into chaos.

Embedded operational support
Revenue cycle oversight and recovery
Team structure, accountability, and HR systems
Technology, dashboards, and strategic reporting

How We Keep It Tailored

We do not force practices into generic retainers. The recommendation follows the evaluation, the current state, and the level of support required to make meaningful change stick.

Single-site or multi-location complexity
Level of owner or manager dependency
Need for in-person leadership support
Timeline: stabilization, rebuild, or long-term partnership

The Stellar Method

We do not jump straight into recommendations. We assess, map, prioritize, and build in a deliberate sequence so the work holds.

Tap a phase to expand
01
Assess

“What do you have?”

  • Current-state operational review
  • Team structure and role visibility
  • Competency baseline and workflow friction
  • Financial and revenue-cycle health check
02
Map

“Who owns what?”

  • Role definitions and accountability lines
  • Leadership and admin ownership gaps
  • Revenue-producing vs admin responsibility mapping
  • Escalation paths and decision clarity
03
Sequence

“What order matters most?”

  • Gap prioritization by risk and payoff
  • Stabilization phase vs deeper rebuild work
  • Training and implementation roadmap
  • Quick wins first, then long-term infrastructure
04
Build

“How does it keep running?”

  • Systems refinement and workflow redesign
  • Cross-training and manager development
  • Metrics, dashboards, and visibility loops
  • Knowledge transfer and long-term sustainability

What We Evaluate

Every recommendation is shaped around the operating reality of the practice. These are the factors we review during the complimentary evaluation.

Financial Health

P&L review, collections performance, accounts receivable exposure, and leakage patterns.

Geographic Reach

Travel requirements, on-site expectations, regional coordination, and implementation logistics.

Team Size

Staff count, role clarity, leadership bandwidth, and where accountability is currently breaking down.

Weekly Commitment

The level of ongoing support needed to stabilize, train, lead, and keep change moving.

Operational Depth

How many systems need redesign, documentation, cleanup, or active management support.

Location Count

Single-office simplicity versus multi-site complexity, standardization needs, and cross-site alignment.

Priority Areas

RCM, HR, operations, leadership development, compliance, communication, and dashboard visibility.

Timeline Goals

Immediate stabilization, medium-term rebuild, or a longer strategic MaaS partnership.

What This Can Look Like in Practice

These examples show how evaluation findings translate into a tailored recommendation. Every engagement is custom, but the structure follows the same logic.

Single-Location Practice in Transition

11 staff members · Queens, New York
Typical Monthly Investment $12,500–$18,000 18–24 month engagement
What We Found
Office manager stretched across too many functions
$200K+ in aging claims over 90 days
No documented SOPs or escalation paths
Leadership gaps in admin accountability
Our Recommendation

Two days on-site weekly plus one virtual day. First priority: revenue-cycle cleanup and admin role restructuring. Second phase: office-manager leadership support, SOP documentation, and KPI dashboard implementation.

Multi-Location Group Needing Structure

3 locations · 20+ staff · San Diego, California
Typical Monthly Investment $18,500–$28,000 18–48 month engagement
What We Found
Multiple office-manager transitions over two years
Cross-location communication breakdowns
Fee schedules sitting below market
No unified scheduling or A/R management structure
Our Recommendation

Full operational rebuild with RCM and HR support layers. Leadership development for emerging managers, unified systems across locations, and a structured MSO-style operating model with ongoing strategic oversight.

Stable Practice Seeking a Long-Term Partner

Single location · 8 staff · Chicago, Illinois
Typical Monthly Investment $8,500–$15,000 36–120 month MaaS agreement
What We Found
Strong foundation but still doctor-dependent
Desire for DSO-level support without selling
Growth ceiling without stronger infrastructure
Needs deeper HR and compliance structure
Our Recommendation

A long-term MaaS model with recurring on-site and strategic support. Monthly operating reviews, HR administration, RCM oversight, and quarterly planning create consistency without forcing a full internal expansion.

Investment ranges reflect typical engagement patterns. Final scope and pricing are determined during the complimentary evaluation.

We're not trying to maximize the number of clients we take on. We're trying to find the right fits: practice owners who are serious about transformation, willing to invest in doing it properly, and aligned with how we work.

If that sounds like you, the next step is simple.

Let’s Build Something Stellar Together